Welcome to Evernest Home! By shopping with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Terms
- Evernest Home is a physical retail store specializing in home decor and furnishings.
- By purchasing from us, you agree to comply with these terms and conditions.
- We reserve the right to update these terms at any time without prior notice.
2. Product Availability & Pricing
- All products are subject to availability and may be limited in quantity.
- Prices are listed in [local currency] and include applicable taxes unless stated otherwise.
- Evernest Home reserves the right to change prices, promotions, and product details at any time.
3. Payment & Billing
- We accept cash, credit/debit cards, and approved digital payment methods in-store.
- Payments must be completed at the time of purchase.
- We are not responsible for transaction errors, declined payments, or banking fees.
4. Returns & Exchanges
- Returns and exchanges are accepted within 14 days of purchase with the original receipt and unused condition of the item.
- Custom, personalized, and clearance sale items are final sale and cannot be returned or exchanged.
- Exchanges are subject to product availability.
- Refunds (if applicable) will be processed through the original payment method within 5 business days.
5. Delivery & Pickup
- Local delivery may be available for select items. Delivery fees vary based on location.
- Customers must ensure accurate delivery details. Evernest Home is not responsible for failed deliveries due to incorrect information.
- Pickup orders must be collected within 14 days of notification.
6. Product Care & Warranty
- We provide care instructions for specific products. Failure to follow these guidelines may void any warranty or return eligibility.
- Evernest Home is not responsible for damages caused by improper use or handling after purchase.
7. Customer Conduct & Store Policy
- We expect respectful behavior from all customers while shopping in-store.
- Theft, fraud, or misconduct will result in legal action.
- Evernest Home reserves the right to refuse service to anyone violating store policies.
8. Liability Disclaimer
- Evernest Home is not responsible for any damages, loss, or injury resulting from product use.
- Product descriptions and images are for reference only actual items may slightly vary.
9. Contact Information
For inquiries, returns, or assistance, please visit our store or contact us at:
Company Name: Moonlight Metrics Limited
Registration Number: 77727063
Address: RM 509, 5/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG